Improve customer retention
Keeping customers costs less than acquiring new customers: Hence the importance to keep your customers.
Visualization of:
- Your communication with the customer: contact history
- Your customer replies or inquiries
- Their visits on your website
- The increase or decrease of their visits: indicates more or less interest then previously
By visually analyzing the increase or decrease of visits by company you will know if the interest of the company is increasing or decreasing.
The activity chart of visits indicates the intensity of visits:
- Number of pages by the height on the chart
- Duration on pages by the color on the chart
This activity information by Lead, Prospect or Client allows you to act upon for better retention.
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Top: visits Indication of visit frequency and intensity Bottom: communications Red communications in Blue: your communications |
You can call or contact your customers when:
- They visit again
- You see an increase in visits
- Several people of the company are visiting
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The Marketing & Sales manual
How to get more web leads
- >> See reports visitors by email
- >> Watch the tour
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- >> How to use
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Know who visits and why
From visits to companies with their interests
Clients
Latest News in B2B
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Thursday, Sep 1, 2010: 12:13pm
Re-target interested visiting companies by emailing them after their website visit...
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Web lead service tribute
A powerful service that helps marketers discover who’s visiting their site, identify their interests, segment visitors based on company size and industry, track results through reporting, ...
The LEADSExplorer staff is sophisticated about website lead capture technologies and practices, and easy to work with for both U.S. and European countries..
- Tom Pick, KC Associates
Who is visiting your website right now?
