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Street view of people passing by, representing the Incognito Visitors of a website. Who are they? Who is visiting your website? What are they looking for? These are the Unknown Buyers.
Title:
Discover website visitors by company name. Identify their needs.
Convert visitors into leads, nurture into sales.

(Original picture http://www.flickr.com:80/photos/victoriapeckham/164175205/ by victoriapeckham / David Sim)


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The B2B Purchase Process

The process phases and their sources of influence

The B2B purchase process or sales cycle can be split up in 3 phases:

The most important resources during each of these phases are:
B2B Purchase process Research Engagment phase B2B Purchase process Consideration Comparison phase B2B Purchase process Purchase Sale phase
Research / Engagement Consideration / Comparison Purchase - Closing sale
  1. Manufacturers' website
  2. Search engine
  3. Colleagues
  1. Vendor website
  2. Sales rep.
  3. Consultant
  1. Sales rep.
  2. Online retailer
  3. B2B Website

This research has been commissioned by Google to MillwardBrown and the complete results are to be found in “The Role of Search in the Business Technology Purchase Process” available on DocStoc (Downloadable).

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