Visitor tracking for lifecycle lead & customer tracing
Your leads' and customers' experience tracked
Your lead’s and customer’s experience is made up of many interactions using different channels over time. LEADSExplorer allows you to:
- Discover, store and retrieve the digital interactions: website visits and emails
- Register all other interactions: telephone calls, meetings, letters, …
See your lead interactions over time:
| Initial: | Clicked on ad - Clicked on link - Clicked on search result link Pages visited during first visit |
| Second visit: | Pages visited and search term used for finding you back |
| Third visit: | By other employee: pages visited |
| Email to lead: | Nurturing email |
| Fourth visit: | Another employee has clicked on the link in the email |
| Email from lead: | Inquiry about products Automatically matching the email address with a visitor |
| Email exchanges: | Additional visits or emails Possibility of automatically matching email addresses with visitors |
| Email from lead: | Invitation for meeting Automatically matching the email address with a visitor |
| Pre-meeting visit: | People visit before meeting to investigate |
| Meeting: | Finding out who has been visiting the website |
| Visit after the meeting: | Probably the decision maker investigating |
| Purchase: | Receiving the purchase order by email Automatically matching the email address with a visitor |
| Months later: | Several visits: A renewed interest which indicates time to call the customer |
Online behavior indicating buying intentions
With the lifecycle lead and customer tracing and tracking from LEADSExplorer you are able to keep track of each lead and customer interaction in order to be on top of your customer actions and to predict what they might do next based upon their online behavior for knowing their buying intentions
Start tracing and tracking your visitors, leads and customers throughout their lifetime by signing-up for a free trial.
Use the same information to re-target by nurturing your visiting companies with LEADSExplorer
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