LEADSExplorer

Improve customer retention for increasing the income

Existing customers can bring more income with fewer efforts and lesser costs than finding new customers requiring lead generation.

Your current customers:

• Know your company and products or solutions.
• Are convinced of your products or services.
• Are possibly open to cross selling.
• Are easy to contact.

Constant contact timely

Thus keeping contact with your existing customers is primordial.
Especially as the potential to generate sales is high at a relative low costs compared to lead generation.

LEADSExplorer notifies when the customer visits again, thus allowing to:

• Measuring the interest generated by your communications.
• Knowing when the company has a new interest.

This by providing:

• The pages visited.
• The duration of their visit.
• The number of unique visitors.
• The increase of visits presented visually.

Thus if a company starts visiting again, it is time to contact them again.
Customer retention is important.

Top: visits Indication of visit frequency and intensity Bottom: communications Red communications in Blue: your communications

The knowledge of changes in level of interest can be used for:

• Deciding if it is time to call or email
• Knowing if a lead or a customer is interesting enough to investigate on their needs.
• Changing your subject or communication
• Nurturing better your leads, prospects and customers.

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